Retention 7 min
The Gym Onboarding System That Cuts First-Year Churn by 40%
The first 90 days determine whether a new member stays for years or quits in months.
Sherman MerricksREAD
LASSO Growth Summit 2026 · Nashville · Nov 7-8Growth Summit · Nov 7-8 / 32 Early Bird seats left at $299. Then $449.
2 articles
The first 90 days determine whether a new member stays for years or quits in months.
Acquiring a new member costs 5-7x more than keeping an existing one. Here's the retention system that keeps your members engaged.